MTN Nigeria Job Vacancy - Analyst, Network as a Service - Enterprise Business Nigeria

MTN Nigeria  is recruiting suitably qualified candidates for the position of a Analyst, Network as a Service - Enterprise Business Nigeria. If you are intersted in this position, you can continue on this page for more information onMTN Nigeria, the graduate training recruitment requirement and the official online portal to begin application.

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Analyst, Network as a Service - Enterprise Business Nigeria

Location: Ikoyi, Lagos
Reports To: Senior Manager - Network as a Service
Division: Enterprise Business

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Mission

  • To oversee and drive operational activities associated with Network as a service - performance measurement and monitoring, contract compliance and reporting

Job Description

  • Maintain all MTN and professional ethical standards and ensure NaaS activities are carried out in compliance with business laid down policies, procedures and processes.
  • Coordinate with EB departments to set wholesale partner performance objectives, goals and strategic direction to ensure alignment with broader business objectives.
  • Coordinate relevant touchpoints within EB and other divisions as well as assess, validate and resolve needs of wholesale partners to achieve a high satisfaction and transacting rate Analyze performance of network as a service partners and develops strategies / interventions to ensure alignment with business objectives Identify process inefficiencies and compliance gaps and participate in process improvement initiatives. Identify and track issues, escalations and resolutions.
  • Participate with relevant parties to drive prompt resolution. Create standard and ad-hoc reports to communicate performance and alignment with expectations Support the Senior Manager - NaaS in coordinating with the partners where needed and facilitate their fieldwork within MTN.
  • Follow up on the implementation of audit recommendations in a timely manner. Manage the progress of all project/assignment and escalate any roadblocks to completion to the Senior Manager for intervention and resolution.
  • Interact with staff, Managers, General Managers, consultants, and when necessary, with Executive Management to obtain and/or communicate relevant information to achieve the objective/s of the NaaS function Manage the audit assignments’ progress and escalate any roadblocks to completion to the Senior Manager for intervention and resolution.
  • Involvement in IT and Network Group process designs. Report on an ad-hoc basis on specific projects as and when necessary

Requirements
Education:

  • First degree in Business Management or other related discipline, Fluent in English

Experience:
3-7 years’ experience which includes:

  • Minimum of 3 years’ experience in an area of specialization; with experience in supervising others, and experience working in a medium-sized organization. Experience in partner management, Experience in project coordination and cross-functional solutions delivery, Experience in account management and/or other analytical role, Proficiency in the use of MS Office Productivity Tools - Excel, Word, and PowerPoint.

Application Closing Date
10th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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