Shift Manager at Lekki Freeport Terminal (LFT)

Lekki Freeport Terminal (LFT) is the container terminal operator of Nigeria’s first deep-sea port, the Lekki Deep Sea Port, located approximately 65 km east of Lagos. Operated by CMA Terminals (a subsidiary of the global CMA CGM Group), LFT commenced commercial operations on April 1, 2023, with a mission to connect global trade to Nigeria sustainably through robust automation, digitization, and innovation while upholding the highest maritime safety standards. Equipped with state-of-the-art super-post Panamax ship-to-shore cranes, modern yard equipment, automated gates, and advanced digital systems, the terminal offers efficient vessel turnaround, cargo handling capacity of up to 1.2 million TEUs in its first phase, and direct access to Nigeria’s hinterland, positioning it as a key gateway for regional and international trade.

Lekki Freeport Terminal (LFT) is recruiting to fill the position below:

Job Title: Shift Manager

Location: Ibeju Lekki, Lagos
Employment Type: Full-time

Job Purpose

• This position covers both project implementation and operational phase and cover overall in charge of the day-to-day operation in the terminal which include the supervision of vessel, yard, gate operation and CFS (container freight station) operation.
• Coordinates with all concerned parties in a professional manner to successfully achieve the goals and objectives established by senior management as well as to satisfy the expectation of clients

Major Job Responsibilities
Project Phase:

• Pay effective role in project implementation phase.
• Prepare JDs for frontline team members considering their role and responsibility according to the organization char.
• Prepare & implement training plan & material for front line team.
• Prepare & implement operational business process and SOPs.
• Work closely with other functions and departments to execute the implementation of system`s.
• Contribute to the development and implementation of strategic initiatives that will prepare the terminal for the future implementation.
• Meet stakeholders and customers to share, align and agree on operational and planning requirements, while providing training when required.
• Other duties as assigned.

Operational Phase:

• Actively follow and promote the LFT Safety and Security policies and ensure that fellow employees and visitors are doing the same.
• Manage, motivate, and instruct all execution team members. Structure tasks and goals, establish efficient courses of action, set priorities, organize information, and efficiently execute daily tasks with considerations to high productivity and efficient utilization of equipment and labor resource.
• Execute strategies for the planning department, in line with & contributing to the company vision & strategy, within the borders of business plan & budget. Manage the daily Container Terminal overall operations according to the agreed operating principles of the business & relationships with customers.
• Participate in selection, negotiation & finalizing agreements with suppliers, customers, and authorities. Where appropriate, be responsible for execution & maintenance of service levels as agreed.
• Liaise closely with shipping lines, agents, trucking companies, customs, port authorities, and other statutory authorities to ensure that their requirements are met.
• Perform periodical scheduled performance review with direct reports.
• To effectively manage and control overall terminal operations productivity at its world class level.
• To productively conduct and lead Operations meetings of the Team and make sense out of that activity by resolving issued and making sure that all operations problems are resolved to the satisfaction of the port users.
• To function harmoniously with all the port users/clients such as the Shipping Lines, Forwarder, Transporter, Customs, NPA and other Governmental agencies, thereby establishing solid customer retention base, without necessarily relinquishing even a small percentage of the market share to the competitor.
• To continuously motivate, support and harness the entire Operations Team towards the goals and objectives of the Terminal as echoed in the Company’s Vision.
• To sustain good relationships/linkages with the business counterparts, at large.
• To systematically train the entire Operations Team with regards to the technical and nontechnical aspects of their work, expose those high potential Operations Team players to special projects and work out the succession planning by way of effective training on the job.
• To make certain that all Terminal activities are always conducted in a professional and safe manner.
• To fully control and coordinate the daily allocation of manpower and equipment, making sure that these requirements are sufficient to serve the activities in all the areas in the Terminal, Also, to properly pay attention to the condition and maintenance of all equipment and handling gears.
• To routinely observe on-going operations in all areas, to ascertain that established productivity and performance benchmarks are met and even exceeded, and to initiate appropriate action when standards are not met.
• To responsibly safeguard sensitive information in some critical areas in the Terminal.
• To closely look into the Cost Control measures making sure that those measures are implemented and in line with the approved budget.
• To systematically manage all reports needed by the clients by generating such reports promptly, as required by the Port Procedure.
• To effectively coordinate with all concerned with regards to Terminal Operation System and Billing systems, ensuring that all data requirements by Billing and Finance are provided by Operations within the prescribed time.
• Other duties as assigned.