JOBRECRUITMENTHUB JOBS Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Company Overview 

Filmhouse Cinemas Limited is Nigeria’s largest cinema chain and a leading film exhibition company in West Africa, founded in 2012 by Kene Okwuosa, Moses Babatope, and associates. Headquartered in Victoria Island, Lagos, it began with a three-screen cinema in Surulere and has grown into a multi-location multiplex operator featuring state-of-the-art technology, including West Africa’s first IMAX theatre, luxury dine-in experiences, and premium formats. Part of the Filmhouse Group (which also includes distribution and production arms under FilmOne), the company focuses on delivering world-class cinematic experiences that blend Hollywood blockbusters with Nollywood content, aiming to inspire audiences and elevate the entertainment industry across Africa.

Filmhouse Cinemas Limited is recruiting to fill the position below:

Job Title: Customer Service Representative (Team Member)

Location: Joseph Nahman Cl, Victoria Island, Lagos 106104, Lagos
Employment Type: Full-time

Salary Offer: (NGN) – 0 / Monthly

 

Job Description
Essential duties and key responsibilities include the following and other duties as may be assigned:

  • Selling box office tickets, responding to queries reservations and sales.
  • Monitoring and maintaining cash flow, ensuring that there are no shortages.
  • Ensuring that guests are well guided to entrance and exit into the cinema.
  • Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
  • Participating in briefings and other meetings as requested by the cinema manager.
  • Attend and participate in training sessions as required by managers and HR.
  • Contribute to increasing concession revenues.
  • Responsible in the arrangement and cleaning of designated areas.

Qualifications

  • ND (National Diploma)
  • HND (Higher National Diploma)
  • BSc / BSE (Bachelor’s Degree)
  • Diploma
  • NCE (Nigerian Certificate in Education)
  • SSCE

Age Requirement

  • Candidates must be between 19 and 26 years old.

Application Closing Date
Not Specified.

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