JOBRECRUITMENTHUB JOBS Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Customer Service Representative (Team Member) at Filmhouse Cinemas Limited

Filmhouse Cinemas Limited is West Africa’s largest cinema chain and a leading Nigerian film exhibition company, founded in 2012 and headquartered in Lagos. Starting with a three-screen cinema in Surulere, Lagos, it has expanded to multiple modern multiplexes across several states, featuring state-of-the-art technology including IMAX, luxurious dine-in services, and complementary amenities. Part of the Filmhouse Group (which also includes distribution via FilmOne Entertainment and production), the company delivers world-class cinematic experiences blending Hollywood blockbusters and Nollywood content, aiming to inspire audiences and elevate entertainment standards in Africa.

Filmhouse Cinemas Limited invites qualified candidates to fill in the position below:

Job Title: Customer Service Representative (Team Member)

Location: Joseph Nahman Cl, Victoria Island, Lagos 106104, Lagos
Employment Type: Full-time

Job Description
Essential duties and key responsibilities include the following and other duties as may be assigned:

  • Selling box office tickets, responding to queries reservations and sales.
  • Monitoring and maintaining cash flow, ensuring that there are no shortages.
  • Ensuring that guests are well guided to entrance and exit into the cinema.
  • Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
  • Participating in briefings and other meetings as requested by the cinema manager.
  • Attend and participate in training sessions as required by managers and HR.
  • Contribute to increasing concession revenues.
  • Responsible in the arrangement and cleaning of designated areas.

Qualifications

  • ND (National Diploma)
  • HND (Higher National Diploma)
  • BSc / BSE (Bachelor’s Degree)
  • Diploma
  • NCE (Nigerian Certificate in Education)
  • SSCE

Age Requirement

  • Candidates must be between 19 and 26 years old.

Application Closing Date
Not Specified.

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