Job Vacancy at African Reinsurance Corporation (Africa Re)— Assistant Protocol Officer – Head Office

Are you passionate about protocol, administration, and coordinating executive engagements? African Reinsurance Corporation (Africa Re) is inviting applications from suitably qualified candidates for the position of an Assistant Protocol Officer – Head Office. This opportunity is ideal for professionals with experience in protocol services, executive support, event coordination, travel management, or administrative operations who are eager to contribute to the smooth coordination of official engagements within a leading pan-African reinsurance organization.

If you are interested in this job opening you can continue on this page for more information on the job description and for the official online recruitment channel to begin application.

Applications are invited for the position below:

Job Title: Assistant Protocol Officer – Head Office

Location: Abuja
Job type: Full-time
Job Grade & Duties: Support Staff category

Duties / Job Details

• The successful candidate will provide support to the Protocol Unit and Communications and Public Affairs Function of the Head Office, within the Group’s overall policy & guidelines and consistent with the highest standards of client service.
• The main duties of the Assistant Protocol Officer shall comprise, amongst others, the following:
  • Protocol Services: Assist in coordinating protocol services for official meetings, events, and visits by facilitating the reception and movement of VIPs, dignitaries, delegates, and guests; ensuring adherence to protocol procedures and etiquette; preparing protocol arrangements; and providing protocol support during statutory meetings and other official functions of the Corporation.
  • Consular and Visa Matters: Support the processing of multiple re-entry visas and residence permits for Management and staff, as required by the host country.
  • Travel Logistics: Assist with the issuance of travel documents, including Diplomatic and Service Laissez-Passer documents, ID cards, and renewals as required.
  • Travel Arrangements: Assist in coordinating travel for Management and staff, including flight reservations, ticket purchases, visa applications, reception of visitors, accommodation, and departure logistics. Support logistics arrangements to ensure smooth Board, General Assembly, MCC, and other statutory meetings.
  • Travel Team Coordination: Work closely with the travel team, hotels, and other service providers to negotiate attractive and cost-effective terms for the Corporation within approved budgets, guidelines, and policies.
  • Refund Follow-Up: Assist in following up on hotel deposits, unused tickets, seat downgrades, and similar matters to ensure due refunds are collected at the appropriate time.
  • In-House Events and Meetings: Assist in handling protocol activities during the Corporation’s statutory meetings.
  • External Events and Meetings: Assist in planning and coordinating logistics for events and meetings, including transportation, accommodation, meals, schedules, and agendas.
  • Third-Party Service Providers: Support the engagement of professional conference organizers and other service providers, where required, to ensure the smooth delivery of corporate events in accordance with the Corporation’s procurement policies.
  • Customs Clearance: Assist with the clearance of imported goods and vehicles for the Corporation and/or staff, as well as matters relating to expatriates’ legal residence in the host country.
  • Travel Documents: Assist with the issuance and renewal of Africa Re travel documents, including Diplomatic and Service Laissez-Passer documents, as required.
  • Other Duties: Perform administrative duties such as drafting reports, memos, letters, Notes Verbales, correspondence, Travel Order Forms, and related documents. Carry out other duties as may be directed from time to time by Management, the Director of Communication and Public Affairs, and Line Managers.

Academic Qualifications
Applicants shall be holders of:

• Bachelor’s Degree, or equivalent, in a relevant field such as Arts, International Studies/Relations, Public Relations, Political Science, Communication, Business Management, Tourism and Travel Management, or Event Management, plus three years of work experience, of which two years should be relevant experience.
• Previous experience in a similar role, evidenced by career progression and relevant exposure.
• Certifications in protocol, travel logistics, public relations, or event management will be an added advantage.
• Proficiency in data analytics, project management, collaboration tools, and relevant technology.
• Relevant professional experience in protocol will be an added advantage.

Additional Requirements:
Applicants must also be:

• Nationals of one of the 42 member States of Africa Re.
• Strong written and oral communication skills in English.
• A good working knowledge of the second language (French) shall be an added advantage

Main Competencies:

• Good interpersonal, public relations, organizational, time management, and IT skills.
• Good planning skills.
• Strong interpersonal skills.
• Good command of English; French is an added advantage.
• Good geographical and social knowledge of the host city.
• Ability to work under pressure.
• Strong communication skills.
• Ability to work without close supervision and within established timeframes.
• Strong work ethic.
• Computer skills in Microsoft Word, Excel, PowerPoint, Outlook, etc.

Other Competencies:

• Basic knowledge of visa, immigration, and customs processes.
• Ability to maintain confidentiality when handling official information.
• Attention to detail and accuracy in handling documentation.
• Ability to prioritize tasks and meet deadlines.
• Good customer service and relationship management skills.
• Ability to work effectively as part of a team.
• Willingness to learn and adapt to new procedures.
• Ability to remain calm and professional under pressure.
• Basic problem-solving skills and initiative.
• Flexibility to travel and work outside normal office hours when required.