An exciting management opportunity is now open for experienced operations professionals. Jobs Expert is currently recruiting a qualified and results-oriented candidate for the position of an Operations Manager. If you have a proven track record in operations management, business process optimization, team leadership, performance management, or organizational strategy, this role provides an excellent opportunity to lead daily operations, improve efficiency, and contribute to the growth of a reputable organization.
If you are interested in this job opening you can continue on this page for more information on the job description and for the official online recruitment channel to begin application.
Applications are invited for the position below:
Job Title: Operations Manager
Location: Lekki, Lagos
Employment Type: Full-time
Job Responsibilities
- An Operations Manager is responsible for planning, coordinating, and overseeing the day-to-day operations of an organization to ensure efficiency, productivity, profitability, and excellent service delivery.
Key Responsibilities
Oversee Daily Operations:
- Manage the organization’s daily activities to ensure smooth and efficient operations.
- Ensure operational objectives are achieved within set timelines.
Develop and Improve Processes:
- Review existing operational processes and identify opportunities for improvement.
- Implement policies, procedures, and best practices to increase efficiency.
Team Leadership:
- Supervise, mentor, and evaluate employees across departments.
- Conduct performance reviews and provide coaching and training where necessary.
- Foster a positive and productive work environment.
Strategic Planning:
- Assist in developing operational strategies that align with the company’s goals.
- Monitor the implementation of strategic initiatives.
Budget and Cost Management:
- Prepare and manage departmental budgets.
- Monitor operational expenses and identify cost-saving opportunities.
- Ensure efficient utilization of company resources.
Project Management:
- Coordinate and oversee operational projects from planning to completion.
- Ensure projects are delivered on time, within scope, and within budget.
Performance Monitoring:
- Establish and monitor Key Performance Indicators (KPIs).
- Analyze operational data and prepare reports for senior management.
- Recommend corrective actions based on performance analysis.
Customer Service Oversight:
- Ensure customers receive exceptional service.
- Resolve escalated customer complaints and implement service improvements.
Compliance and Risk Management:
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Identify operational risks and implement mitigation strategies.
Inventory and Asset Management:
- Oversee procurement, inventory levels, and company assets.
- Ensure proper maintenance and accountability of operational equipment.
Vendor and Stakeholder Management:
- Build and maintain relationships with suppliers, contractors, and business partners.
- Negotiate contracts and monitor vendor performance.
Cross-Department Coordination:
- Collaborate with HR, Finance, Sales, Marketing, Procurement, and Technical teams.
- Ensure seamless communication and workflow across departments.
Quality Assurance:
- Monitor service quality and operational standards.
- Implement continuous improvement initiatives.
Reporting:
- Prepare weekly, monthly, and quarterly operational reports.
- Present performance updates and recommendations to senior management.
Resource Planning:
- Ensure adequate staffing, equipment, and materials are available to support operations.
- Optimize resource allocation for maximum productivity.
Key Performance Indicators (KPIs)
An Operations Manager may be evaluated on:
- Operational efficiency
- Project completion rate
- Budget adherence
- Cost reduction achieved
- Employee productivity
- Customer satisfaction score
- Service delivery turnaround time
- Process improvement initiatives implemented
- Staff retention and engagement
- Compliance and audit performance
- Revenue growth through operational improvements
Educational Requirements
- Bachelor’s Degree in Business Administration, Operations Management, Management, Engineering, or a related field.
- A Master’s Degree (MBA) is an advantage.
- Professional certifications such as PMP,PRINCE2, Lean Six Sigma, orAPICS/ASCM
Required Skills:
- Leadership and team management
- Strategic planning
- Budgeting and financial management
- Process improvement
- Project management
- Problem-solving and decision-making
- Analytical and reporting skills
- Negotiation and stakeholder management
- Time management
- Communication and interpersonal skills
- Microsoft Office Suite (especially Excel and PowerPoint)
- ERP, CRM, or project management software.
Salary
N250,000 – N300,000 monthly.
Application Closing Date
25th August, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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