Stanbic IBTC Bank a leading African banking group, is recruiting suitably qualified candidates for the position of an Officer, Applications Support, on this page you will find more information on the job description, the requirement and the official portal to commence application.
Applications are invited for the position below:
Job Title: Officer, Applications Support
Job Ref ID: 80443822-0001
Location: Walter Carrington Crescent, Lagos
Job Type: Full-time
Job Description
- Application Support – Responsible for the Support and Administration of the Bank Application (Finacle, Workflow & Reports) and Services (LINUX) used by the Finacle core support team for business continuity. Ensure smooth running of the core application systems through process issue resolutions and optimisation where required. Ensure that all work requests/incidents logged on IT Remedy are responded to and resolved within the agreed time frame. Also, ensure that calls are escalated and communicated to the required support area and user.
- Provide high-level competency with regards to application systems and platforms such as Finacle, Linux etc.
- Successful resolution of application and system environment issues.
- Reduced number of incidents.
- Deployment of applications patches (custom and product).
- Deployment and orchestration of containerized applications.
- Creation and support of APIs and endpoints.
- Ensuring that engagements, deployments, investigations and other team activities fall in line with regulatory and governance guidelines.
Qualifications
- BSc Degree in Computer Science or related fields
- Professional certification in relevant field can be an added advantage.
Experience:
- 3 – 4 years experience as technical support and management of Core and Peripheral Applications.
- Experience using Oracle SQL, T-SQL and PLSQL, Unix/Linux Administration, Python, Backup & restore operations, batch Scripting, scripting and automation, Windows server administration.
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Exploring Possibilities
- Generating Ideas.
Technical Competencies:
- Application Knowledge for Support
- Knowledge Management Systems
- Process Management
- Product and Services Knowledge
- Solution Design & Enablement.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
