Stanbic IBTC Bank a leading African banking group, is recruiting suitably qualified candidates for the position of an Officer, Domestic Payments, on this page you will find more information on the job description, the requirement and the official portal to commence application.
Applications are invited for the position below:
Job Title: Officer, Domestic Payments
Job Ref ID: 80452497A-0001
Location: Walter Carrington Crescent, Lagos
Job Type: Full-time
Job Description
- Processing of inward and outward ACH transcations, bulk salary payments. Reconciliation of suspense accounts. Processing of NAPS on ibranch collect platform, NIP on ibranch collect platform, direct debit mandate on CMMS platform, incoming e-Reference on the edmms platform.
- Receipt and review of payments instructions for compliance with the policies of the bank.
- Upload/capturing of payments instructions on the banking applications in line with the bank’s guidelines.
- First level call-over of entries generated to ensure errors are spotted and corrected immediately.
- Provide relevant information to relationship managers on all invalid transactions.
- Support investigation of customers’ complaints relating to payments.
- Follows through on initiatives to improve customer satisfaction ratings.
- Supports identified and defined tactical operational performance metrics geared towards meeting e-Payments objectives by leveraging opportunities.
- Support collaboration with other areas through continuous interactions to ensure that best practices are implemented and a standard approach is followed.
Qualifications
- BSc in Economics, Accounting or related field
- Professional certification can be an added advantage
Experience:
- At least one year experience in banking operations, ideally within the corporate fininacial service sector.
Additional Information:
Behavioural Competencies:
- Developing Expertise
- Documenting Facts
- Embracing Change
- Examining Information
- Interacting with People
- Interpreting Data
Technical Competencies:
- Client Relationship Management
- Collaboration
- Continuous Improvement
- Operations Risk Management
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
