Drive Sales. Build Relationships. Grow the Business.
Sheraton Lagos Hotel – Marriott International is seeking a motivated and results-driven Sales Executive to support revenue growth, strengthen client relationships, and promote the hotel’s products and services. This opportunity is ideal for candidates with experience in hotel sales, hospitality, business development, customer relationship management, or corporate sales.
If you are interested in this job opening you can continue on this page for more information on the job description and for the official online recruitment channel to begin application.
Applications are invited for the position below:
Job Title: Sales Executive
Job ID: 26090959
Location: Lagos
Employment Type: Full-time
Job Responsibilites
- Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
- Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
- Promote awareness of brand image internally and externally.
- Process requests for redeeming Marriott Rewards points.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Enter Marriott Rewards information into appropriate software when taking guest reservations.
- Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
- Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Monitor the performance of others to ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- High School Diploma or G.E.D. equivalent.
- At least 2 years of related work experience.
- No supervisory experience.
- License or Certification: None.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online