ISN Medical is seeking interested and qualified candidates for the position of a Credit Control Officer, if you are interested in this job opening you can continue on this page for more information on the recruitment requirement and for the official online portal to begin application.
Applications are invited for the position below:
Job Title: Credit Control Officer
Location: Lagos, Nigeria
Job Role
- Debt Collection: Proactively follow up on outstanding invoices and overdue accounts via phone, email, and visits.
- Credit Risk Assessment: Evaluate new customer credit applications, analyse financial records, and establish appropriate credit limits.
- Dispute Resolution: Investigate and resolve invoice discrepancies, short payments, and billing disputes to facilitate payment.
- Account Reconciliation: Post incoming payments and reconcile customer accounts accurately within ERP systems.
- Reporting: Prepare regular aging reports and track collection KPIs (e.g., Days Sales Outstanding – DSO) for management.
- Escalation: Implement collection procedures and escalate delinquent accounts to Team Lead.
- Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members.
- Establish policies that follow customer service best practices while ensuring customers submit payments on time.
- Check Customer credit reports, approve or deny applications, and communicate decisions to the appropriate personnel promptly.
- Negotiate payment plans with customers and set loan terms and conditions accordingly.
- Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts.
- Report any payment issues to the Team Lead on the assigned customers’ accounts or the appropriate team.
- Follow up on overdue invoices and payments and implement company collections procedures as necessary.
- Improve debt collection processes.
Must Have Skills
- Proficiency in financial accounting software and ERP systems, and data analysis capabilities
- Persuasive negotiation
- Tactful communication
- Conflict resolution
- Meticulous attention to detail.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online