Create Seamless Journeys. Deliver Exceptional Service. Manage Every Booking with Precision.
TeamAce Limited is seeking a customer-focused and detail-oriented Reservations & Ticketing Officer to manage travel reservations, ticketing processes, customer enquiries, and related travel arrangements for a reputable travel and tourism company. This opportunity is ideal for candidates with experience in reservations, ticketing, travel consulting, tourism, hospitality, customer service, or related fields, with strong communication, organizational, customer service, attention-to-detail, problem-solving, and travel management skills.
If you are interested in this job opening you can continue on this page for more information on the job description and for the official online recruitment channel to begin application.
Applications are invited for the position below:
Job Title: Reservations & Ticketing Officer
Location: Lagos Island, Lagos
Employment Type: Full-time
Job Summary
- As the Reservations & Ticketing Officer, you will be responsible for managing flight reservations, ticket issuance, and customer inquiries while ensuring compliance with airline fare rules and IATA regulations to deliver exceptional customer service.
Responsibilities
- Process flight reservations, ticket issuance, reissuance, and refunds in line with customer requests and airline policies
- Provide customers with accurate fare quotations, itinerary details, and information on fare rules and restrictions
- Monitor ticketing time limits, BSPlink refunds, and ensure compliance with IATA regulations
- Prepare daily, weekly, and monthly sales and activity reports for management and corporate clients
- Supervise reservation and ticketing activities to ensure high service standards and customer satisfaction.
Requirements
- Bachelor’s Degree or HND in any relevant field
- 2–4 years experience in reservations and ticketing within the travel industry
- Strong knowledge of GDS systems (Amadeus, Galileo, or Sabre) and IATA regulations
- Excellent customer service, communication, and problem-solving skills
- Ability to work under pressure and manage multiple tasks effectively.
Salary
N200,000 – N250,000 monthly.
Application Closing Date
17th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online