Company Overview
Qatar Airways is the flag carrier of Qatar and one of the world’s leading airlines, founded in 1993 and commencing operations in 1994. Wholly owned by the State of Qatar and headquartered in Doha, it operates a modern fleet of over 200 aircraft from its hub at Hamad International Airport, serving more than 160 destinations worldwide. A multiple-time Skytrax World’s Best Airline winner and member of the oneworld alliance, the carrier is renowned for its premium service, innovative products such as the Qsuite, and extensive global network connecting the Middle East, Europe, Asia, Africa, and the Americas.
Qatar Airways is recruiting to fill the position below:
Job Title: Airport Services Agent
Location: FCT
Salary Offer: (NGN) 0 -0 / Monthly
Responsibilities
- Job Brief
- As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.
- You will ensure a quality service and adherence to safety policies and security standards.
Specific Accountabilities
- Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
- Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
- Assisting the Duty Officer in handling company materials and records
- Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
- Ensuring passengers are assisted smoothly through airport facilities
- Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
- Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
- Organizing check-in counters and coordinating documentation issues
Education + Experience
Qualifications
- Candidates should possess a High School Qualification
- Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
- Excellent customer focus and service delivery.
- Good interpersonal skills and strong team orientation
- Excellent communication skills with fluency in English language.
- High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
- High level of computer literacy
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 26th June, 2023.
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