Monitor Digital Activity. Generate Intelligence. Support Informed Decisions.
Dangote Industries Limited is seeking a detail-oriented and analytical Digital Monitoring & Intelligence Officer to monitor digital platforms, gather relevant information, identify emerging trends, and provide actionable intelligence to support business operations and decision-making. This opportunity is ideal for candidates with experience in digital monitoring, intelligence analysis, digital research, social media monitoring, information analysis, risk intelligence, cybersecurity intelligence, communications monitoring, or related fields.
If you are interested in this job opening you can continue on this page for more information on the job description and for the official online recruitment channel to begin application.
Applications are invited for the position below:
Title: Digital Monitoring & Intelligence Officer
Location: DIL HQ-Lagos
Job Summary
- The Digital Monitoring & Intelligence Officer will monitor the Group’s digital environment and convert online conversations, media mentions, search trends and audience sentiment into timely reputation intelligence.
- The role will identify emerging issues, misinformation, impersonation, cyber-squatting and other digital risks; support escalation and crisis response; and provide clear reports and recommendations that strengthen communication decisions and protect the Group’s reputation.
Key Responsibilities
- Digital monitoring and social listening: Monitor relevant online news, social media, blogs, forums, search results and other digital sources for mentions of the Group, its Business Units, leadership, products, operations and priority issues.
- Sentiment and narrative analysis: Assess the tone, themes, reach, velocity and potential significance of digital conversations, distinguishing routine commentary from material reputation issues.
- Reputation intelligence: Produce concise daily, weekly, monthly and issue-specific intelligence reports highlighting key narratives, stakeholders, risks, opportunities and recommended actions.
- Emerging issue identification: Detect early warning signals, unusual spikes, misinformation, fake profiles, impersonation, cyber-squatting and coordinated negative activity, and document supporting evidence.
- Risk escalation: Apply approved thresholds to escalate high-risk findings promptly to the Group Head, New Media and relevant stakeholders; maintain issue and escalation logs.
- Crisis communications support: Provide live monitoring, situation updates and post-incident analysis during crises, major announcements, events and high-interest periods.
- Competitive and industry intelligence: Track relevant competitor, sector and stakeholder digital activity to identify communication trends, benchmark practices and emerging reputational themes.
- Analytics and dashboards: Maintain monitoring queries, dashboards, taxonomies and reporting templates; improve data quality and ensure consistent measurement definitions.
Key Requirements
Education and Work Experience:
- Bachelor’s Degree in Mass Communication, Public Relations, Marketing, Data Analytics, Research, Social Sciences, Information Management or a related discipline.
- Minimum of 4 years’ relevant experience in social listening, media monitoring, digital research, reputation intelligence, communications analytics or a related field.
- Hands-on experience with social listening, media monitoring, search and analytics tools.
Functional Competencies:
- Sentiment, narrative, trend and issue analysis.
- Ability to assess reputation risk and escalate findings clearly and promptly.
- Dashboard development, data interpretation and insight reporting.
- Fact-checking, source validation and evidence preservation.
- Understanding of misinformation, impersonation and cyber-squatting risks.
- Proficiency in relevant monitoring and analytics tools and Microsoft Excel/PowerPoint.
- Clear written communication and executive-summary preparation.
- Ability to manage confidential or sensitive information appropriately.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online