JOBS

Job Vacancy at British Council— Research and Insight Manager (SSA / Americas)

July 30, 2026 4 Min Read

Are you passionate about turning research and data into strategic insights that drive decision-making? British Council is inviting applications from suitably qualified and experienced candidates for the position of a Research and Insight Manager (SSA / Americas). This opportunity is ideal for professionals with expertise in market research, data analysis, consumer insights, programme evaluation, strategic planning, or business intelligence who are eager to support evidence-based decision-making across the Sub-Saharan Africa (SSA) and Americas regions.

If you are interested in this job opening you can continue on this page for more information on the job description and for the official online recruitment channel to begin application.

Applications are invited for the position below:

Job Title: Research and Insight Manager (SSA / Americas)

Job ID: 49727
Location: Abuja / Lagos
Business unit: Cultural Engagement
Pay Band: 8-E
Contract Type: Fixed Term Contract (2 years)
Work arrangement: Onsite

The Role

With a focus on working with our teams in the Americas and Sub-Saharan Africa, this role helps to ensure the British Council benefits from its portfolio of research and evaluation, and that the insight from this portfolio is available and useable to key internal and external stakeholders.
The postholder collaborates across teams to drive insight generation and curation, transforming research and evaluation findings into accessible, impactful outputs that support strategic decision-making, stakeholder engagement, organisational learning, and business development.

Accountabilities

Prioritise and manage a diverse portfolio of work, ensuring insight from research and evaluation outputs is curated, shared, and delivered effectively to internal stakeholders, with a focus on colleagues in the Americas and Sub-Saharan Africa.
Work closely with Research & Insight (R&I) and Evidence, Evaluation & Learning (EEL) colleagues to coordinate work plans for the provision of insight to British Council colleagues, identifying and anticipating major strategic demands and opportunities and supporting a regular ‘flow’ of useful insight for broader internal audiences whilst accommodating the need for bespoke or tailored ‘on demand’ insight.
Partner with sector and country teams to understand stakeholder needs around insight and advise on research and insight initiatives that strengthen knowledge exchange, business development, partnerships, and policy engagement opportunities across the two geographies.
Act as a key point of contact to bridge ‘global’ insight and country-focused knowledge and expertise in the two geographies, building relationships with the country teams to support good research practice and ensure insight products are proactively developed through research and evaluation commissioning.
Create high-quality reports, policy briefs, knowledge summaries, infographics, newsletters, case studies, and other content that translate evidence into actionable insights for both internal and external audiences.
Build the British Council’s reputation by contributing to external publications and events, managing stakeholder engagement channels, monitoring research pipelines, commissioning specialist content, and briefing senior stakeholders to maximise the impact of organisational insight.

Requirements
Education:

Qualified to Degree level or equivalent by relevant experience (Essential)
Qualified to postgraduate degree level or equivalent by relevant research experience (Desirable).

Role Specific Knowledge and Experience
Essential:

Experience of writing about, and generating insight from, research and evaluation
Experience of working with senior managers and high-level stakeholders including academic and research partners
Experience of managing or undertaking projects or initiatives to engage non-expert audiences or stakeholders with research and evaluation
Experience of managing and curating or organising knowledge from a range of sources and channels
Experience of working in a matrix environment delivering to multiple central, regional and sectoral stakeholder needs
Experience in external representation of organisation at professional conferences or seminars as participant, presenter or organiser.

Desirable:

Experience of working with international and diverse teams
Experience of using a range of tools, including software, to disseminate research, evaluation and insight to a variety of audiences
Familiarity with the core institutions and sectors in the UK that commission, undertake, support or enable research including universities, IROs, charities, consultancies, think tanks and government bodies
Knowledge of the discourse and analysis around soft power, cultural relations, international development and foreign policy
Experience of budget management, including planning, forecasting and reporting.

Role specific skills:

Ability to write for a variety of audiences, translating research and evaluation content and tailoring as required
Ability to manage the flow of research and evaluation outputs through a variety of channels, ensuring a pipeline of content tied to strategic objectives
Ability to manage face to face, virtual or hybrid events to ensure smooth delivery, appropriate audience engagement and messaging
Ability to draft user-friendly insight products from research and evaluation content, such as reports, briefings, policy papers, knowledge summaries, infographics, factsheets, impact case studies, newsletters and bulletins
Ability to collect, collate and organise diverse forms of data and information, across a range of formats and from a range of sources, and to enable this knowledge to be shared, used and added to effectively on an organisational-wide level.
Ability to manage web and social media content at a basic level
Ability to copy edit and quality review research and evaluation reports.

Language requirements: