Careers Verified is seeking interested and qualified candidates for the position of a Management Trainee Program (Consumer Lending), if you are interested in this job opening you can continue on this page for more information on the recruitment requirement and for the official online portal to begin application.
Applications are invited for the position below:
Title: Management Trainee Program (Consumer Lending)
Locations: Abuja (FCT); Ikeja, Lagos Island, Surulere, Apapa, and Oshodi – Lagos
Employment Type: Full-time
Description
- We are seeking ambitious, analytical, and results-driven graduates to join our Consumer Lending Management Trainee Program.
- The program is designed to develop future leaders in consumer finance by providing structured training, mentorship, and hands-on experience in loan origination, credit assessment, customer acquisition, portfolio management, and risk control.
- Successful candidates will gain practical exposure to lending operations and customer relationship management while supporting the growth of the consumer lending business.
Key Responsibilities
Consumer Lending Operations:
- Support the sourcing and acquisition of qualified loan customers.
- Assist customers with loan application processes and documentation requirements.
- Conduct preliminary customer profiling and financial assessments.
- Verify customer information and ensure compliance with lending policies.
- Monitor loan applications through approval and disbursement stages.
- Maintain accurate customer and loan records.
- Credit Assessment & Risk Management:
- Assist in evaluating customer creditworthiness and repayment capacity.
- Support credit checks and verification activities.
- Monitor loan portfolio performance and identify delinquent accounts.
- Participate in collections and recovery efforts when necessary.
- Ensure adherence to risk management and regulatory guidelines.
Customer Relationship Management:
- Build and maintain positive relationships with customers.
- Provide information on lending products, features, and benefits.
- Address customer inquiries and resolve complaints professionally.
- Conduct follow-up activities to enhance customer satisfaction and retention.
-
Business Development:
- Support marketing and sales initiatives for consumer lending products.
- Identify new business opportunities and customer segments.
- Participate in field sales activities and promotional campaigns.
- Contribute to achieving loan disbursement and portfolio growth targets.
Reporting & Administration:
- Prepare weekly and monthly performance reports.
- Maintain accurate records of customer interactions and transactions.
- Support process improvement initiatives within the lending unit.
- Perform other duties as assigned by management.
Key Performance Indicators (KPIs)
- Number of qualified customers acquired.
- Loan application processing efficiency.
- Loan disbursement volume achieved.
- Portfolio quality and repayment performance.
- Customer satisfaction and retention rates.
- Compliance with lending and regulatory requirements.
- Achievement of assigned sales and collection targets.
Requirements
- Bachelor’s Degree or HND in any field
- NYSC completion certificate or exemption letter.
- 0–2 years of work experience.
- Strong numerical and analytical skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite, especially Excel.
- Ability to work in a fast-paced, target-driven environment.
- High level of integrity, professionalism, and attention to detail.
Desired Competencies:
- Credit analysis and financial assessment.
- Customer acquisition and relationship management.
- Sales and negotiation skills.
- Problem-solving and decision-making ability.
- Teamwork and collaboration.
- Time management and organizational skills.
- Adaptability and willingness to learn.
Application Closing Date
17th July, 2026.How to Apply
Interested and qualified candidates should:
Click here to apply onlineMore in Jobrecruitmenthub
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